Bitget confirms $387.5 million security breach affecting exchange hot wallets

Bitget said private keys were not compromised and that the incident did not affect its separate self-custodial Bitget Wallet product, with exchange withdrawals remaining suspended.

Markets•September 24, 2026, 5:20PM EDT
UPDATED: September 25, 2026, 10:29AM EDT
Bitget confirms $387.5 million security breach affecting exchange hot wallets

Quick Take

  • Bitget said about $351.6 million was withdrawn via unauthorized transfers from some of its hot wallets.
  • The exchange said its cold wallets were not affected. Its separate self-custodial Bitget Wallet product was also unaffected.
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Crypto exchange Bitget said unauthorized transfers from some of its hot wallets withdrew approximately $387 million in assets on Thursday.

The transfers were detected at 6:31 p.m. UTC on Sept. 24, Bitget said. The exchange suspended withdrawals and identified and flagged the addresses involved.

Bitget CEO Gracy Chen said the attacker had compromised a critical backend system within Bitget's wallet infrastructure. According to Chen, the attacker spoofed transaction data and invoked the authorization process to move funds out.

On Friday morning, Bitget said onchain tracing confirmed $387.5 million was transferred to attacker-controlled addresses, up from the previously reported $351.6 million after adding Zcash and Tron assets. The exchange said the higher figure does not reflect additional theft and that the incident remains contained.

Private keys were not compromised, Chen said. Bitget also said its cold wallets were unaffected.

A Bitget spokesperson told The Block that the affected wallets were custodial wallets operated by Bitget's centralized exchange. Bitget Wallet, the company's separate self-custodial wallet product, was not affected. The two operate on separate infrastructure, the spokesperson said.

The Block observed hundreds of millions of dollars moving from Bitget-labeled wallets to a fresh address as the incident unfolded. Ether, USDT, USDC, AVAX, and BNB were among the assets transferred. The address later began swapping some of the funds onchain.

Chen said the loss "falls within the coverage" of Bitget's User Protection Fund, which currently holds more than $464 million.

Withdrawals are still suspended. Deposits and trading remain available, according to Bitget.

Mandiant and SlowMist are working with Bitget on the investigation. Law enforcement has also been notified. Bitget said the specific method used to get into the system is still being investigated.

Bitget has launched a recovery bounty program and said it plans to announce a withdrawal resumption plan by Sept. 26 at 4 a.m. UTC.

Transfers of crypto from Bitget. Source: Arkham Intelligence.

"Bitget has navigated multiple market cycles," Chen wrote. "We will not run from this. Every dollar and every decision will be accounted for, transparently and in full. Updates will be posted here and across all official Bitget channels as they become available."

Editor's note: This story was updated throughout with additional information from Bitget regarding the security incident and its investigation.